Bowtie Solutions Strengthens Leadership Team with Automotive Industry Veterans

CHARLOTTE, N.C. — April 24, 2025 — Bowtie Solutions, a fast-growing service BDC and trusted strategic partner to automotive dealerships and independent repair facilities, is excited to announce the addition of two seasoned industry leaders to its management team: Holly Arona and Kerry Cave. With more than 40 years of combined experience spanning automotive retail, digital innovation, and vendor strategy, Arona and Cave will play pivotal roles in advancing Bowtie’s mission: keeping service schedules full and boosting dealership profitability.

Founded in May 2023, Bowtie Solutions is nearing its second anniversary and already serves more than 80 clients nationwide. The company’s core solutions, overflow and complete inbound call management, custom outbound campaigns, and turnkey service BDC solutions, have quickly become essential tools for dealerships navigating today’s fixed ops environment.

As dealerships face growing pressure to deliver exceptional service experiences while managing increased volume and staffing challenges, Bowtie Solutions is scaling to meet demand. The addition of Arona and Cave strengthens an already agile team with deep operational insight and a proven ability to help businesses adapt, grow, and succeed.

“Adding Holly and Kerry to our leadership team is a major milestone,” said Matt Raymond, chief operating officer of Bowtie Solutions. “They understand our clients because they’ve walked in their shoes. They bring the knowledge and strategic vision that will elevate our operations, deepen our partnerships, and help take our clients’ businesses to the next level.”

Holly Arona, VP of client success, brings over two decades of automotive experience. She began her career in retail sales at one of Atlanta’s top Lexus dealerships before moving into B2B sales at CarsDirect and Edmunds. Most recently, she was one of the first 10 employees at CarNow, where she spent nine years driving growth across sales, training, and strategy.

“I’ve spent my career helping dealerships adapt and thrive,” said Arona. “Joining Bowtie means I get to continue that mission at scale by partnering with clients to solve real problems and deliver real results.”

Kerry Cave, VP of sales, is a digital retailing veteran with experience at LeaseLink, Autotrader.com, and Dealerskins. He helped shape CarNow from the ground up as a founding member while leading digital marketing at Hennessy Automobile Companies. His rare blend of in-store operations knowledge and tech-savvy innovation makes him a driving force for Bowtie’s continued growth.

“The energy and momentum at Bowtie remind me of the early days at some of the most game-changing companies in this industry,” said Cave. “We’re building something meaningful and I’m excited to help lead the charge.”

As Bowtie enters year three, the company remains laser-focused on delivering measurable results through strategic service BDC support. Through a unique combination of omnichannel technology, AI-Actual Individuals, deep dealership knowledge, and a leadership team built for the long haul, Bowtie is poised to lead the future of service BDC.

About Bowtie Solutions
Headquartered in Charlotte, N.C. and founded in May 2023,  Bowtie Solutions is a trusted service BDC and strategic partner for dealerships and independent repair facilities nationwide. With tailored solutions, expert support, and advanced technology, Bowtie helps over 80 clients manage calls, reduce overhead, and retain customers. Learn more at www.bowtiesolutions.com.

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Mae Young 
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